Your privacy and security is important to us. We know that providing personal information is an act of trust and we take that trust seriously. MGCE will not disclose any of your personal information, including your email address, to any third party without your consent, unless you give us specific consent to act otherwise.
Personal information is processed and stored in our databases and we have taken reasonable steps to secure and protect this information. However, whilst we make every effort to ensure the security of your information, we are unable to guarantee the protection of the information from misuse, accidental disclosure or unauthorised acts by others.
You have the right of access to any personal information processed by us. MGCE is committed to providing you with reasonable and practical access to your information to give you the opportunity to identify any inaccuracies. Where possible, if MGCE is informed of the inaccuracy of
any personal information, we will make appropriate corrections. You can request the updating or amending of any information you have provided to MGCE by contacting us.
Information We Collect About You
The information we collect from you depends on what activities you are carrying out on our website, whether you are logged in or not and whether you are making a purchase.
Deliveries can only be made to addresses within the United Kingdom (including Northern Ireland); this excludes PO Box addresses.
We currently use Royal Mail, prepaid postage, to deliver any disclosures to you. Actual delivery times may vary to you depending on:
• your delivery address,
• circumstances impacting delivery by the Royal Mail.
We reserve the right to use alternative delivery methods without prior notification. You will not hold us responsible for any delays, outside our control, which relate to the delivery of completed disclosures.
We reserve the right to cancel your log in to the online disclosure system if it becomes apparent that, in our sole opinion, the postal service in your area is too unreliable.
Cancellation must be made through our Customer Services on 01647 252350. Lines are open Monday to Friday 9.00 am to 5.00 pm.
We reserve the right to process and charge in full for any disclosures unless we have received notice of cancellation before submission to the CRB. Any payments you have made for disclosures that have been properly cancelled will be re-credited to you.
Despite the above provision, you are entitled to cancel a payment for products where fraudulent use has been made of your payment card by a person not acting, or to be treated as acting, as your agent. If you have already made a payment where your payment card has been so fraudulently used, then you should approach your card issuer for re-credit to your card. We reserve the right to terminate or restrict your use of our service, for any or no reason whatsoever. If we terminate your use of our service as a result of a breach of any obligation under these terms, such termination would be immediate and without notice.
MG Care Executive Ltd Statement of Fair Processing
By accessing this website and providing MG Care Executive Ltd with your personal details, you agree to accept and be bound by the terms of the MG Care Executive statement of fair processing which is summarised below.
Using the IT specification supplied MG Care Executive Ltd have produced an online disclosure system, e Bulk, which is an alternative to the standard paper forms, therefore allowing you to complete your application at any location with internet access.
Our online service is committed to protecting the privacy of our users. When you supply any personal information to this site we have legal obligations towards you in the way we deal with your data as follows:
1.We will hold your personal information on our systems for as long as needed to meet the service you have requested, and remove it in the event that the purpose has been met.
2.We will ensure that all personal information supplied is held securely, in accordance with the Data Protection Act 1998.
3.We will provide a safe and secure experience for users of this site.
4.We will ensure that the information you submit to us remains private, and is only used for the purposes set out below.
Fair Processing Principles
•Your personal information is only processed with your knowledge.
•Only information that we actually need is collected and processed.
•Your personal information is only seen by those who need it to do their jobs.
•Personal information is retained only for as long as it is required.
•Decisions affecting you are made on the basis of reliable and up to date information.
•Your information is protected from unauthorised or accidental disclosure.
•Inaccurate or misleading data will be corrected as soon as possible.
•Procedures are in place for dealing promptly with any dispute.
All information requested is used solely for the purpose of producing a Disclosure and Barring Service certificate and is collected, stored and processed by MG Care Executive Ltd and the Disclosure and Barring Service in accordance with the Data Protection Act 1998. We will treat your personal information as confidential and we will not disclose it to any third party except: (i) with your prior agreement; (ii) as necessary for providing our e-bulk online disclosure service to you; or (iii) as required by law.
Any organisation which uses the MG Care Executive Ltd e-Bulk online disclosure service is obliged to sign a service contract requiring them to:
•Abide by the Data Protection Act 1998
•Have a policy for secure storage, handling, use, retention and disposal of Disclosures and Disclosure Information
The MG Care Executive Ltd e-Bulk solution is hosted within an ISO27001, Capita owned data centre and all components of the service are protected by intrusion detection and intrusion prevention devices. Completed applications are fully encrypted and securely transferred to Disclosure and Barring Service using the e-Bulk Interface.